We understand that sometimes items just don’t work out for one reason or another. We’re happy to try and make it right for you with a return or an exchange. We ask that the item be returned within 14 days of package delivery. The item must be brand new, unused or unwashed, with all tags and original packaging still attached and any accessories included.
We cannot accept items that have been modified in any way, such as: monograms, alterations, for return or exchange.
Refunds are based on the original price paid, excluding shipping, which is not refundable. A restocking fee of $4.99 will be deducted from your refund to cover our shipping cost.
In addition, we do not accept any returns for underwear, socks, watches, sunglasses or sale items. We also do not accept returns of white caps, jeans or t-shirts. If you are buying a product that is white, please be aware that we can not exchange it nor accept its return.
Items returned in unacceptable condition will not be refunded nor exchanged. If a customer wants to reclaim any such non-refundable items, they will be responsible for paying shipping to retrieve them. Otherwise items will be donated.
Returns are at the buyer's expense. You may ship the return package to us using any carrier you wish. You do not need a prior authorization from us, just make sure to include a copy of your packing list or receipt in the package so we will know which account to make the refund to, or which address to ship an exchange to.
If you are asking to make an exchange, let us know what you are wanting to exchange the item for. We will ship an exchange item with no additional shipping charges one time. If more exchanges are required, you will need to pay shipping for them.
Return and Exchange Address:
Please make sure to get a tracking number. We cannot issue a refund on items we do not receive.
Crown Minded / Online Returns
4772 Whittier Blvd.
Los Angeles, Ca 90022
We process most returns within 3 days of receipt. You will receive an email indicating the amount credited to your account if a return is requested, or an email indicating your exchange was shipped. Depending on your credit card processor, it may take up to 7 days to see the money refunded to your account.